New Patient FAQ’s

OUR GOAL AT The UltraWellness Center is to provide you with the highest level of personalized care. We are committed to helping you achieve optimal health.

Are the doctors primary care physicians?

THE PHYSICIANS are trained as primary care physicians but they do not provide acute care services. We will work with you closely as consultants and coaches in preventive, nutritional and functional medicine to help you address the roots of chronic health problems. They can confer with your primary care doctor if required.

Can all the tests I need be done at The UltraWellness Center?

MOST OF THE TESTING can be performed at The UltraWellness Center. Some testing can be done through conventional laboratories and others are only available through specialty laboratories. During your medical consultation, your physician will determine which tests are needed and then our nurses will review testing recommendations, instructions (for instance, fasting or non-fasting, etc.) and costs.

Your financial resources, and how much testing you want to do, are taken into account and the plan for testing is reviewed with you. Testing is frequently done to assess nutritional status including amino acids, fatty acids, oxidative stress, vitamin levels, mitochondrial function, food allergies, and heavy metals. Many other tests are available, including genetic testing for a variety of conditions, hormone evaluations, bone health, gastrointestinal health, adrenal function and many others.

Some testing can be performed at home with test kits to collect urine, saliva or stool. Others may require you to go to a local laboratory to draw the blood. In all cases, we will assist you in coordinating initial and follow-up testing.

While the testing gives a more complete picture of your status, effective care can be implemented without it, or testing can be done over time. You should not let this prevent you from seeing one of the doctors.

Do I have to see the physician in person for my medical consultation?

YES, OUR DOCTORS’ MEDICAL licenses require that they meet with a patient in order to provide an initial medical consultation, and there is no substitute for that initial doctor-patient connection. Follow-up appointments can be arranged by phone or in the office.

Do the doctors prescribe medicines?

OUR DOCTORS CAN, and do, prescribe medications whenever necessary. They are fully licensed and Board-certified.

Do you take insurance?

THE ULTRAWELLNESS CENTER does not accept insurance or Medicare, and we do not file insurance paperwork on your behalf. However, we will provide a detailed receipt for services performed for you to submit to your insurance carriers.

Some insurance carriers may cover medical services and laboratory tests performed by the physicians. Payment in full by check, cash or credit card is due at the time services are provided.

Do you think you can help me with my health problem?

OUR PHYSICIANS USE an innovative systems approach to assessing and treating your health care concerns. Perhaps you have experienced being examined by your doctor, having blood tests done, x-rays or other diagnostic tests taken, only for your doctor to report back that “all your tests are normal”. Yet, both you and your doctor know that you are sick. Unfortunately, this experience is all too common.

Most physicians were trained to look only in specific places for the answers, using the same familiar labs or diagnostic tests. Yet, many causes of illness cannot be found in these places. The usual tests do not look for food allergies, hidden infections, environmental toxins, mold exposures, nutritional deficiencies and metabolic imbalances. New gene testing can uncover underlying genetic predispositions that can be modified through diet, lifestyle, supplements or medications.

Dr. Hyman has pioneered the use of such testing to help his patients prevent illness and recover from many chronic and difficult to treat conditions. Our physicians are highly skilled in evaluating, assessing and treating chronic problems such as fibromyalgia, fatigue syndromes, autoimmune diseases, inflammatory disorders, mood and behavior disorders, memory problems, Parkinson’s disease and other chronic, complex conditions. We also focus on the prevention and treatment of heart disease, diabetes, dementia, hormonal imbalances and digestive disorders.

How much does it cost?

INITIAL CONSULTATION FEES 

  • Initial MD consultation (80-minutes): $2,000; (60-minutes) $2,500 with Dr. Hyman
  • Initial Nutrition Consultation (50-minutes): $250
  • Cost of laboratory tests can range from $3,000 to $6,000 and can be prioritized for you. Costs may increase based on doctor recommendations.

FOLLOW-UP CONSULTATION FEES 

  • MD Office Visit or Phone Follow-up 50-Minutes: $500.00
  • MD (Dr. Hyman) Office Visit or Phone Follow-up (50-minutes): $500
  • MD Office Visit or Phone Follow-up (25-minutes): $275
  • MD (Dr. Hyman) Office Visit or Phone Follow-up (25-minutes): $300
  • Nutrition 1st Follow-up Visit or Phone (50-minutes): $240
  • Nutrition Office Visit or Phone Follow-up (50-minutes): $200
  • Nutrition Office Visit or Phone Follow-up (25-minutes): $100
  • Physician Assistant Visit or Phone Follow-up (50-minutes): $375
  • Physician Assistant Visit or Phone Follow-up (25-minutes): $190
  • 50 Minute Meditation Sessions $95
  • 25 Minute Meditation Session $48

I am already working with a nutritionist. Do I need to see one at your office?

YES, WE DO RECOMMEND that all our patients see one of our nutritionists. The “medical nutrition” that they practice is very different from what most nutritionists do. Also, it is very important to review the food allergies with our nutritionist once they become available, because the situation can be very complicated and hard to manage without assistance.

What credit cards do you accept?

WE ACCEPT THE following credit cards:

  • MasterCard
  • Visa
  • Discover

It is important to maintain an active credit card on file with our office for billing of follow-up consultations, laboratory testing, and other services. Payment is expected at time of service.

What do I need to bring to the appointment?

YOU SHOULD BRING all your vitamins and medicines in their original containers if possible. Old medical records are also very helpful, but if possible, these should be sent prior to the appointment.

Where are you located?

The UltraWellness Center is located in beautiful Lenox, Massachusetts. There are many cultural activities locally, including Tanglewood, the summer home of the Boston Symphony, Jacob’s Pillow Dance, and many others. Albany International Airport (Albany, NY) is approximately 50 minutes and Bradley International Airport (Hartford, CT) is approximately 75 minutes from our office. For your convenience, we have selected various local resorts and inns. They are all included in the New Patient Packet, along with directions to our office that you will be receiving.

Whom do I contact to become a patient at The UltraWellness Center?

OUR PHONE NUMBER at The UltraWellness Center is: (413) 637-9991. Our email address for general inquiries is office [at] ultrawellnesscenter [dot] com. All questions and concerns can be communicated via email or via phone.

Will I see other practitioners at The UltraWellness Center?

Nutritional therapy is a vital component of your treatment plan. Following your initial medical consultation, you will meet with one of our nutritionists. They will provide recommendations based on your health concerns and tailor your diet based on medical evaluation and test results. You will follow-up with a nutritionist in person, by phone or email consultations.

Your location is inconvenient, what do I do?

You only need to come to the office for the first visit. After that you can do your follow up appointments by phone.

The Right Order of Things

About The UltraWellness Center

AT THE ULTRAWELLNESS CENTER in Lenox, MA, we can show you how to access the leading edge of medicine right now. Start by reading about what kinds of things bring people to us, our history, and our mission going forward:

New Patient Downloads

Our Location

Dr. Hyman has Appeared on:

Huffingtonpost
Martha Stewart Living
Kelly & Michael
Authors @ Google
Good Morning America
Dr. Oz Show

Testimonials