WE TAKE CARE OF OUR PATIENTS
WE TAKE CARE OF EACH OTHER
WE TAKE CARE OF OUR COMMUNITY

join our team

Dr. Hyman made it his mission to find the best physicians, nutritionists, nurses and coaches who are trained in Functional Medicine. The UltraWellness clinical team consists of some of the smartest, caring, most cutting-edge practitioners in the world who have helped thousands of patients around the world treat the root cause of their illness. Our Administrative team ensures that patients are supported throughout their wellness journey. They are kind and friendly and from the moment they answer a phone call, they demonstrate to patients that we are here to listen and collaborate with them as they work towards healing.

Here is what our team has to say

I love the amount of support we have for one another here. We have an environment that focuses on building each other up and we bring light and humor to each day.
~ Ashley
We have a wonderful team that works closely together to reach a common goal – Making sure that our patients get the care that they need.
~ Jamie
I love the collaboration with some of the brightest minds in functional medicine and nutrition, not to mention we put the ‘fun’ in functional.
~ Kathie
The team is supportive, friendly and fun to be around. We are like family here and I have never experienced anything quite like it in the workplace.
~ Lisa
I love the amount of support we have for one another here. We have an environment that focuses on building each other up and we bring light and humor to each day.
~ Ashley
We have a wonderful team that works closely together to reach a common goal – Making sure that our patients get the care that they need.
~ Jamie
I love the collaboration with some of the brightest minds in functional medicine and nutrition, not to mention we put the ‘fun’ in functional.
~ Kathie
The team is supportive, friendly and fun to be around. We are like family here and I have never experienced anything quite like it in the workplace.
~ Lisa

Here are some of the benefits we offer

Paid time off - Holidays, Vacation, Sick
Paid Paternity Leave
Health / Dental Plans
Flexible Spending Account
Dependent Care Account
401(k) Plan

Deliver Personalized Care ... No More Nights ... No More Weekends!

JOB OPPORTUNITIES

Administrative Support
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JOB SUMMARY:
Provide administrative support to The UltraWellness Center team. Ensures phones are consistently answered.

REPORTS TO: Patient Navigator Team Captain with input from Practice Manager

ESSENTIAL FUNCTIONS / POSITION RESPONSIBILITIES

  • Answers and directs incoming calls promptly
  • Monitors fax in box ensuring communication is handled appropriately
  • Signs for deliveries and notify team members that their packages have arrived
  • Sorts mail daily
  • Responds to all e-mail communication promptly
  • Assists with any other office duties as required
  • Assists management team with projects as directed
    UWC COMPLIANCE
  • Complies with all OSHA regulations
  • Complies with all HIPAA Privacy and Security Laws
  • Maintains a safe and clean working environment

 

REQUIRED EXPERIENCE AND SKILLS

  • Must have exceptional customer service skills
  • Ability to operate various types of office equipment (computer, phone, fax, copier, postage meter, etc)
  • Ability to work in fast-paced medical office
  • Must be proficient in MS Office – including Outlook, Word, Excel
  • Excellent typing skills
  • Must be able to work on several tasks simultaneously and work within tight deadlines

 

TRAINING AND EDUCATIONAL REQUIREMENTS

  • High school diploma or equivalent
  • Minimum of one (1) year of experience in office setting, medical related setting or customer service
Functional Medicine Registered Nurse
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JOB SUMMARY:

Promotes optimal wellness utilizing the Functional Medicine Matrix and nursing principles while establishes a trusting relationship with patients and their caregivers. Coordinates care between patients and UWC clinical team (physician, physician assistant, nutritionist and other staff as needed) utilizing clear communications while addressing patients’ clinical needs.

REPORTS TO: Clinical Services Manager

ESSENTIAL FUNCTIONS / POSITION RESPONSIBILITIES

New patient / In house patient care:

  • Review patient’s medical history and treatment plans in preparation for in-house patient appointments
  • Meet with patient to review lab testing ordered by provider– including specialty kit instructions, medications/prescriptions, completion of consent forms, identification of lab/ other testing resources in their home community, and other issues requiring action steps to ensure smooth coordination of care (including provision for international needs)
  • Provides clarification and education regarding treatment plans; addresses treatment plan details and patient questions; organizes treatment plan in format that patient can better understand
  • Researches and identifies needed resources in patient’s community in accordance with treatment plan to ensure coordination of care, and assists with communications with these resources as appropriate
  • Conducts specific patient assessments, such as cognitive assessments (MOCA), etc. as ordered 

Remote RN Care:

  • Communicates new updates in treatment plan at provider request
  • Ensures continuity of care through on-going navigational support, coaching and patient education, utilizing identified tools and educational handouts at strategic points to enhance patient knowledge and understanding of treatment process
  • Manages complex medication refill needs, assisting patients with strategies/resources for obtaining necessary medications as warranted (including international patients)
  • Assesses for response to medications/side-effects or problems with meds, provides education regarding medication administration, scheduling/organizing, medication-supplement interactions, changes in medications, communications regarding medication modifications, etc.

Administrative duties:

  • Documents clinical information and communications accurately and in timely manner in electronic medical record reflecting services and care coordination provided, and plans for future steps needed
  • Responds to e-mails, voice mails, and other messages in a timely manner
  • Monitors IV medications/supplies, ordering supplies as indicated in collaboration with lab personnel, ensures expiration dates are supplies are stored in accordance with guidelines.
  • Assists with projects as directed by Clinical Care Coordinator
  • Attends weekly Clinical Rounds and other UWC meetings as requested

Back-up responsibilities:

  • Medical record review
  • Monitor RX line and process refill requests
  • Prior-authorizations
  • Blood draws, processing, and kit preparation
  • Assess patient’s vital signs and other preliminary information as needed

 

COMPLIANCE

  • Maintains confidentiality of necessary information, by adhering to all HIPPA Laws
  • Maintains safety standards by adhering to OSHA rules and regulations
  • Adheres to all UWC clinical practices and protocols

 

REQUIRED EXPERIENCE AND SKILLS

  • Exceptional customer service and communication skills
  • Capable of working independently and cohesively with a team
  • Strong clinical skills: clinical judgment/decision making, assessment skills, ability to intervene within scope of practice and facilitate smooth patient care coordination
  • Ability to maintain a high level of professionalism when dealing with difficult/demanding personalities
  • High level of computer proficiency, specifically with Electronic Medical Records, Outlook, Microsoft Word, and Excel.
  • Organized and detail oriented
  • Able to multitask
  • Able to maintain accurate, detailed reports and records
  • Experience or knowledge of Functional Medicine, Integrative Medicine, or similar alternative/holistic therapies.
  • Minimum of 1 year working as a registered nurse

 

TRAINING AND EDUCATIONAL REQUIREMENTS

  • Current Registered Nurse license to practice in State of Massachusetts
  • Current BLS license

 

ONGOING TRAINING AND EDUCATIONAL EXPECTATIONS

  • Training through The Institute for Functional Medicine (IFM) which may include: Functional Medicine Coaching Program; AFMCP; Advanced Modules

 

Inquire about joining The UltraWellness Center team by emailing cover letter + resume to:
[email protected]; please include the job title in the subject line.