Get In Touch
please visit www.brokenbrain.com
How can we help?
Contact us anytime from 8am - 5pm ET
To get started in the healing journey, we ask you to fill out the New Patient Inquiry Form and tell us about your health concerns. Once you fill out the form, a patient care coordinator will be in touch with you within a few days to make sure that the care we provide fits your health needs.
We do not accept insurance or Medicare. Some insurance carriers may cover medical services and laboratory tests performed by our clinicians. We can provide a detailed receipt for services performed for you to submit to your insurance carrier directly.
Dr. Mark Hyman is not accepting new patients at this time. To work with one of The UltraWellness Center physicians trained by Dr. Hyman, click here.
Yes, your first appointment with a Functional Medicine physician must be done in-person at The UltraWellness Center in Lenox, Massachusetts.
For those who are unable to travel to Massachusetts, we do offer Functional Nutrition Consultations which you can do over the phone and can help many people.
If you are still interested in a Functional Medicine Physician but are looking for someone local you can find one here.
No, We require that you have your own primary care physician. While our physicians are trained as primary care physicians but they do not provide acute care services. We will work with you closely as consultants and coaches in preventive, nutritional and functional medicine to help you address the roots of chronic health problems. They can confer with your primary care doctor if required.
Please fill out the intake forms that pertain to your appointment type. You can find the intake forms here.
As you begin your journey to health at the UltraWellness Center, we begin a relationship together that will take course over the months and/or years to come. As inherent in the Functional Medicine Model, we will want to understand the complexity of who you are, your story, the triggers and precipitating factors that have impacted your health, and where this has brought you to date. This discovery process is part of us getting to know you, your history and your needs, and helps us formulate a treatment plan that is specifically catered to you. There are many facets to this initial discovery process. You will be asked to complete an online inventory upon scheduling your appointment. You will also be asked to have a Pre-Visit appointment with a nurse or physician assistant so we can focus on more specifically on the information needed for your first appointment with the doctor. In addition, we ask that you also provide us with pertinent medical records that may be important for us to better understand your medical situation. In order to better help you understand what medical records are useful, we have outlined the following guidelines.
Items that we ask that you DO NOT SEND:
**While we recognize that everyone is unique in the journey that has brought you to us, so can this apply to the information that may be pertinent. Please remember, more is not always better. However, if there is something not included on this list that you feel is relevant to your care with us and should be included, you can speak with the practitioner at the time of your Pre-Visit to find out if it’s something that would be beneficial to send.
Our Functional Medicine Physicians treat the following chronic health concerns (but not limited to):
Our Functional Medicine nutritionists, treat a wide variety of health problems including (but not limited to):
Our doctors work with patients to help create an environment in their body where cancer is less likely to grow. For those who are in treatment we work with the oncologist team and focus on nutrition and lifestyle modification to strengthen the immune system, enhance detoxification and support the patient through their treatment. Post treatment, we work to decrease the risk of recurrence.
Yes, we work with patients who have Autoimmunity and have seen great improvements using our Functional Medicine approach.
Dr. Hyman, Dr. Boham and Dr. Papanicolaou and all of our nutritionists work with children under the age of 13. Dr. LePine works with children ages 13 and older.
Lenox, Massachusetts is located about 2 hours west of Boston (MA) and 3 hours north of New York (NY). For air travel: Albany International Airport (ALB) is approximately 50 minutes from our office and Bradley International Airport (BDL) is approximately 75 minutes from our office.
Public transportation can be difficult in this area. We recommend renting a car to get around.
Hilton Garden Inn – about 5 minutes drive
Marriott – located across the street from our clinic
Hotel on North – about 20 minutes drive
Cranwell Spa & Golf Resort – about 5 minutes drive
The Gateways Inn – located in the village of Lenox
No. 6 Depot Roastery & Cafe West Stockbridge
Haven downtown Lenox at 8 Franklin Street.
On A Roll Lenox
Guido’s Fresh Market Lenox
Dottie’s Lounge Pittsfield
The Marketplace Café Pittsfield
Eat on North Pittsfield
Starving Artist Lee
Elixir Great Barrington
Electra’s Café at 439 Pittsfield Rd in Lenox
Flavours of Malaisia at 75 North Street in Pittsfield
Our Store Concierge is available to guide you through the ordering process from start to finish and will reach out to you once you have been made aware of your supplement plan. You can direct any questions or concerns regarding ordering your supplements to Tina Servantez | Store Concierge at: [email protected]
Amy Hebert is our Concierge on Staff and provides support with travel arrangements, any next steps, form questions, or even the best farm-to-table restaurant close to the Center. Amy will be available to you on every step of your journey to ensure that your experience is exactly what you need it to be. Feel free to reach her by email at [email protected].com or set up a time to hop on a call with Amy by following this link.
Our team has put together a step-by-step guide to assist you with some of the lab kits we offer.
Genetic Testing: https://vimeo.com/131239470
Urine Toxic Metals: https://vimeo.com/131242594
Adrenal Stress: https://vimeo.com/131241725
GI Effects: https://vimeo.com/131247436
Urine Iodine: https://vimeo.com/131243467
“When it comes to your health, there is one factor that is more important than perhaps any other. If it is missing from your life, it causes or worsens 95% of all illness…It is the health of your mind and spirit.” – Dr. Mark Hyman
Here are a couple of handouts that include tools and other nourishing ideas for reversing patterns of chronic stress.
The first six weeks of your partnership with us are extremely important. This is the time when you start to rebalance your system (through diet, supplements and in some cases, medications) and our team starts gathering important data to help us hone in on what’s really going on in your body.
We put together a handout that outlines how to get started on your healing journey:
Peeling the Onion of Chronic Disease: In the practice of medicine, healing depends not only on doing the right things, but also doing them in the right order. This document outlines The Right Order of things.
Here are a few simple instructions to access our online store:
Dr. Hyman explains why it’s important to get your supplements from a reliable source:
Thank you for choosing our store for your supplement needs. At our online store you will find a wide array of products my team and I hand-picked to address specific conditions and cover the nutrient bases you might not be getting even if you’re eating fresh, whole, real foods.
Buying quality supplements from the right sources is so important because unlike pharmaceutical drugs, supplements are not regulated by the U.S. Food & Drug Administration (FDA). The manufactures I carry in my formulary have strict criteria. All the manufactures adhere to Good Manufacturing Practices standards.
When choosing supplements it is important to be careful of third party vendors, online, and especially big box retailers. We order direct from most manufactures and guarantee our quality control regarding temperature and storage.
Buying quality supplements is important, but buying them from the right source also becomes crucial to get the freshest, highest-potency nutrients.
When you shop with us, you can rest assured every product is guaranteed to be safe, effective, and fresh. Our customer support team is here to help you with anything you need, so please don’t hesitate to reach out if you need additional help.
Wishing you health and happiness,
Mark Hyman, MD
The following Pricing Page will give you a breakdown of the services we provide.
We understand that there are times when you must miss an appointment due to emergencies or obligations for work or family. However, when you do not call to cancel an appointment, you may be preventing another patient from getting much needed treatment. Conversely, the situation may arise where another patient fails to cancel and we are unable to schedule you for a visit, due to a seemingly “full” appointment schedule.
For all Functional Medicine Initial Consultations canceled within 3 weeks of the appointment date, there will be a 25% cancellation fee due immediately upon cancelation.
– The fee will be applied to any New Patient Appointment that is rescheduled within one (1) year from original appointment date.
For all Functional Nutrition New Patient appointments canceled within 1 week of the appointment date, there will be a 25% cancellation fee due immediately upon cancelation.
For all Follow Up Appointments there is a 72-hour cancellation policy. If you cancel with fewer than 72 BUSINESS hours, you will be charged 100% of the appointment fee.
We appreciate your understanding.